Get Adobe Flash player

What We Do

Mediation:

Mediation is a voluntary, peaceful and effective process of resolving disputes in many different areas of life such as the family, the workplace and schools, etc.

What does it look like?

Mediation is a facilitated dialogue that takes place in a private setting between parties and the mediator where the mediator guides the discussion with the aim of clarifying the needs, highlighting the common grounds and inviting the parties to come up with solutions in which they are personally invested. It is a voluntary, confidential and low-cost process that results in a win-win situation. Most mediations can be completed within 3 sessions and offer individuals and families a hopeful, safe environment in which to reach solutions.

Who is the mediator?

The mediator is an objective third-party committed to the process of resolving disputes by creating a positive emotional climate where power is balanced and in which parties focus on the challenges to be overcome rather than on each other. They are neutral in the dispute and equally concerned with the welfare of both parties. They come from diverse professional and educational backgrounds and have training in conflict resolution. They have experience guiding diverse individuals and groups through various kinds of disputes in a fair and non-judgmental manner.

Is Mediation For You?

Mediation is for you if your goal is to preserve the relationship between you and the party with whom you have a dispute. It is a peaceful, positive alternative to the court process which results in solutions that are crafted by the parties themselves in a series of fair and power-balanced mediation sessions with a trained professional mediator.

Benefits of Mediation:

  • Cost-effective alternative to the court process
  • Preserves relationships
  • Confidential
  • Faster resolutions
  • Personal investment in settlement
  • Positive, fair and non-judgmental
  • Teaches conflict resolution skills for on-going challenge

 

Mediation: Mediation is a voluntary, peaceful and effective process of resolving disputes in many different areas of life such as the family, the workplace and schools, etc.

What does it look like?

Mediation is a facilitated dialogue that takes place in a private setting between parties and the mediator where the mediator guides the discussion with the aim of clarifying the needs, highlighting the common grounds and inviting the parties to come up with solutions in which they are personally invested. It is a voluntary, confidential and low-cost process that results in a win-win situation. Most mediations can be completed within 3 sessions and offer individuals and families a hopeful, safe environment in which to reach solutions.

Who is the mediator?

The mediator is an objective third-party committed to the process of resolving disputes by creating a positive emotional climate where power is balanced and in which parties focus on the challenges to be overcome rather than on each other. They are neutral in the dispute and equally concerned with the welfare of both parties. They come from diverse professional and educational backgrounds and have training in conflict resolution. They have experience guiding diverse individuals and groups through various kinds of disputes in a fair and non-judgmental manner.

Is Mediation For You?

Mediation is for you if your goal is to preserve the relationship between you and the party with whom you have a dispute. It is a peaceful, positive alternative to the court process which results in solutions that are crafted by the parties themselves in a series of fair and power-balanced mediation sessions with a trained professional mediator.

Benefits of Mediation

·Cost-effective alternative to the court process

·Preserves relationships

·Confidential

·Faster resolutions

·Personal investment in settlement

·Positive, fair and non-judgmental

·Teaches conflict resolution skills for on-going challenges

Peer Mediation: is an approach used in elementary and high schools to resolve conflict and provide children with problem solving and communication skills.This approach benefits children experiencing:

·interpersonal disputes such as friendship issues

·verbal harassment

·being the subject of or spreading rumors

·physical aggression

·bullying behaviors

How does Peer Mediation Work?

Peer mediation works by training students to communicate and mediate effectively with their peers.In the case of a problem between students, peer mediators can elect to solve the problem or may be referred to do so by a teacher.If a dispute erupts in a hall, cafeteria or in the playground, peer mediators engage in informal mediation, particularly when they witness it.However, if an altercation occurs outside the presence of a peer mediator, the students who are party to the dispute are advised to seek out a peer mediator to assist with resolving the conflict.

Peer Mediation Programs Model

Conflict Coaching: working with and coaching private individuals and organizations that are:

·ready and willing to remove barriers to change,

·improve productivity and harmony in the workplace or

·to renew commitment to personal objectives and interests.

The key results of this specialized and confidential process are to listen, coach, consult with and train people to:

  • Isolate negative feelings and emotions to focus on a positive approach problem solving
  • Create and clarify goals for managing everything more effectively;
  • Determine and take the required steps to achieve those goals;
  • Consider how to change habitual behaviours that contribute to, or get in the way of, resolving issues or achieving goals;
  • Improve language and communication skills in order to interact and address situations more constructively;

Conflict Coaching is ideal for organizations dealing with significant changes:

·restructuring,

·new management

·new mandate

·mergers

A coaching session will focus your thinking on your most important and pressing goals and interests.

Conflict Coaching as an Alternative to Mediation

·manages workplace relationships

·increases harmony among diverse groups in the workplace before relationships become acrimonious

·increases and improves productivity and office morale

·minimizes and prevents conflict

Conflict Coaching as Preparation for Mediation

·provides tools and strategies for effective problem solving

·solution driven approach to conflict resolution

·training, emotional awareness and emotional balance